Client Service

EventsOnline.ca is Canada's leading online registration company, providing participant data collection and payment solutions for sporting events, conferences, clubs and other events. We are a growing company with offices in Ottawa and California, looking to provide new innovative products to our clients. We thrive working in a fast paced industry and everyday enjoy working in an exciting team setting that strives to improve and grow all of our clients' events.

Job Description

• Assist clients with accounting related items in a professional manner
• Complete data analysis and accurately communicate results
• Reconcile bank accounts and other financial accounts efficiently
• Ensure that documentation is filed as specified and is kept organized
• Provide quality interdepartmental support to co-workers
• Accurately document and record all system specifications and task fulfillment
• Attend internal and departmental meetings as required
• Participates and provides expertise as a member of the departmental team, and provide insight into increasing the accuracy, efficiency and responsiveness of the department as a whole
• Opportunity for advancement

Skills

• Excellent communication skills both electronically and by phone
• Ability to maintain professional, and courteous when handling difficult and/or unusual situations
• Comfortable working autonomously, as well as in a team
• Superior time management and organizational skills, with excellent sense of priorities
• Strong attention to details, and work well under pressure
• Willingness to learn and adapt, in a fast-paced environment

Qualifications

• Fluent in English & French (oral and written)
• Minimum Secondary Education
• High comfort level, and knowledge of customer service
• Strong understanding of MS Suite, with intermediate typing skills
• Experience using CRM systems
• Previous experience in a client relation position is considered an asset

How to apply

To submit your resume, please e-mail Francis at FMcArdle@EventsOnline.ca Please include Bookkeeper in the subject line.