Call us today toll free 1-866-6EVENTS

FAQ's

It's really easy! We have several options for you to choose from:

  • Go to the Set Up Event Form on the website, and let us know what you need
  • Send us an email at setupmyevent@events.com and we will help you out
  • Give us a call at 1-866-638-3687 and we will collect all your details immediately

It is your data - you can access it whenever you want through your administrative dashboard. We only access it to keep it secure and up to date. We will never use your data for anything other than to make your event a success!

Absolutely! View our videos on the website here, which take you through the unique components of the registration system. If you need any more information, do not hesitate to give us a call – we will be more than happy to answer all your questions.

Not a problem, first try to direct them to their participant dashboard, here they will have the option to change their basic information. If you are making the change yourself, follow these simple steps:

  • Click on 'Modify Participant Information' tool
  • Begin searching a participant by typing the first name, last name or JME# - a list of relevant participants will show up. Click on the correct participant - once you are sure you have the correct entry, click 'Modify'
  • Change the applicable information and click 'save'

If the above is unsuccessful, or you cannot find the participant, please contact corrections@events.com

Not a problem, in the dashboard, click on the 'Manage Activity Caps' tool. Here you can add or edit a limit on any activity associated with your form. You can also view the number of participants per activity and see available positions.

Of course! Use your 'Manage Discount Codes' tool in the dashboard. Here you can add, edit or delete any discount code applicable to your form. Customize the code based on percent or dollar discount, the expiration date, which activity it is associated with, and even limit the number of uses for the code.